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Creating business software that users genuinely want can seem like a daunting task. With so many options and potential pitfalls, it’s crucial to approach software development with a clear strategy. Here’s a guide to help you build business software that not only meets your needs but also delights your users.

1. Identify Your Core Business Problems

The first step in creating valuable software is identifying the core problems your business faces. Software should solve specific issues, such as increasing efficiency, managing inventory, or assisting remote workers. Start by gathering feedback from your team and analyzing your current processes to pinpoint these problems.

Key Steps:

  • Conduct internal surveys and interviews.
  • Analyze workflow inefficiencies.
  • Review customer feedback for recurring issues.

2. Foster Effective Brainstorming

Traditional brainstorming methods can often stifle creativity. Encourage your team to think independently before coming together to discuss ideas. This approach can lead to more diverse and innovative solutions.

Tips for Effective Brainstorming:

  • Allow individual idea generation before group discussions.
  • Encourage sketching and visual representation of ideas.
  • Maintain an open dialogue without immediate criticism.

3. Set Clear, Measurable Goals

Once you’ve identified the problems, define clear, achievable goals for your software project. Ensure these goals are aligned with your business objectives and can be measured to track progress and success.


  • Goal: Implement an eCommerce platform to expand online sales.
  • Measurability: Track sales growth and website traffic.
  • Relevance: Increases market reach and customer base.
  • Achievability: Ensure adequate inventory and logistics support.

4. Conduct Thorough Research

Before diving into development, research existing solutions to understand what’s available and what gaps exist. This will help you decide whether to build custom software or adapt an existing solution.

Research Focus Areas:

  • Comparable industry solutions for ideas on UI and UX.
  • Existing software that can be customized.
  • Trends in your industry that may influence software features.

5. Prioritize Features: Needs vs. Wants

Not all features are created equal. Start by listing all desired features and categorizing them into ‘needs’ and ‘wants’. This helps in focusing on the core functionalities first and adding enhancements later.

Creating Your MVP (Minimum Viable Product):

  1. Identify the essential features required for your software.
  2. Develop the core functionalities first.
  3. Plan future iterations to add additional features.

Read more about minimum viable product (MVP) best practices here.

6. Develop Tangible Specifications

Detailed specifications are crucial for effective development. Document every aspect of your software’s functionality, design, and user interactions. This can be in the form of written specifications, sketches, or wireframes.

Components of a Specification Document:

  • Admin Features: User management, data entry, and system settings.
  • User Interface: Layout, navigation, and user interactions.
  • Functional Requirements: Specific actions users can perform.

7. Consult with Development Experts

With a detailed plan in hand, it’s time to consult with a professional software development team. They can provide insights on feasibility, technology choices, and project timelines.

Development Process Stages:

  • Planning: Define project scope and timelines.
  • Wireframing: Create visual representations of your software.
  • Design: Develop the look and feel of the software.
  • Coding: Write the actual code to build the software.
  • Deployment: Launch the software for users.


Creating business software that users actually want involves a strategic approach that starts with identifying core problems and ends with expert consultation and detailed planning. By following these steps, you can develop software that not only meets your business needs but also provides a superior user experience.

By prioritizing clear goals, effective brainstorming, thorough research, and expert consultation, you can create software that genuinely benefits your business and delights your users. Ready to start your software development journey? Contact ThinkBox today and let us help you bring your vision to life.

Check our the Think Box case studies to see software our clients love here.